faq

A few things you might want to know before entering the WRLD.

How long will my order take?

Orders are usually processed within 2–5 business days. Once shipped, delivery time depends on your location and selected shipping method.

Will I receive a tracking number?

Can I change or cancel my order?

Can I return or exchange my order?

What if I ordered the wrong size?

Why did my order arrive in separate packages?

Do you ship internationally?

Will I have to pay customs or import fees?

My order hasn't arrived. What should I do?

How do I choose my size?

How can I contact HANARO?